Friday, December 30, 2016

Sales girl

I am still a little surprised to discover how much I am enjoying working in sales. I wasn't really expecting that. I was pretty sure I'd do fine, but actually really enjoy it? That's a nice surprise!
Of course, the product (travel) is so interesting. I get to meet all sots of people, from first time cruisers to intrepid world travellers. And I have the privilege of helping them plan their explorations and vacations, pursuing their dreams.
I have great fun watching my sales, as I work to achieve my sales targets, weathering both the ups and downs. Ups = bookings. Downs = cancellations. I can also see my overall ranking in the company, so it's a little like leap frog along the way.
One of the things I was able to do early on, for the most part, is to separate the 'sale' from the person I am helping. Sure, they're connected, but I consciously don't allow myself to think about, or look at, the commission I will receive from each booking. Sure, there will be a commission, that's how I am paid... but my entire focus is on the client, and their trip, and helping them navigate which cruise / tour / flights / hotel / etc is best for them.
And I have learned not to take non-bookings and cancellations personally. It's gotta be water off a duck's back, or you're hooped.
I also figure out if I do the opposite of these things, it brings an sense of desperation into the equation. And who wants a salesperson who is desperate for the sale?!? I sure don't. I have worked with a couple of people who get caught up in this, and I find I have to separate myself from their negativity.
It's all about service to me.... which makes looking at my sales later, or using a different part of my brain, so much fun.
That's all just a preamble to where I am at today, just 1 or 2 bookings short of hitting my stretch sales target goal for 2016.
It will be a fun couple days, wish me luck!

No comments: